Refund Policy
At Thesis-Capstone Writing Services, we pride ourselves on delivering quality work to our clients on time. To ensure complete satisfaction, we offer a clear and fair refund policy as outlined below:
1. Full Refund Guarantee
Dissatisfaction After Revisions: If a client remains dissatisfied with the delivered work after utilizing the free revision option, we are committed to issuing a refund.
Duplicate Payments: In the event of a duplicate payment for the same order, clients should contact us immediately to receive a full refund.
2. No Refund Without Revisions
Clients are encouraged to use the free revision option if they are not satisfied with the work. Failure to utilize this option does not qualify for a refund.
3. Refund Request Process
To request a refund, clients should:
Contact us within 7 business days of receiving the final work.
Clearly outline the reasons for dissatisfaction, providing evidence if applicable.
Refund requests for duplicate payments should be submitted as soon as the error is noticed, with proof of payment provided.
4. Timeline for Resolution
We aim to process refund requests promptly and will provide an outcome within 10 business days of receiving all necessary information.
5. Contact Us
For all refund-related inquiries, please reach out to us at support@thesis-capstonewritingservices.com .
This policy reflects our commitment to client satisfaction and delivering high-quality work while maintaining fairness and accountability.
